Are you one of the many Starlink users struggling with internet connectivity on your desktop computer?
You’re not alone.
We understand the frustration of having all your devices connect to Starlink except for your computer.
This article is here to help. We’ll guide you through a practical and easy-to-follow troubleshooting process, providing solutions you can implement to resolve the issue.
Whether tech-savvy or just starting, you will receive valuable insights and step-by-step guidance for seamlessly connecting your desktop computer to Starlink.
Stay tuned as we uncover the mystery behind this issue and find practical solutions to get you back online quickly.
Troubleshooting: Why Starlink Stopped Working on Computer
Have trouble getting your computer to connect to Starlink?
Let’s figure out why and get you back online!
1. Do a power cycle
Before taking other steps, try a power cycle reset by unplugging the modem and power supply cords.
This action may restore internet access to all devices, including the computer.
To do this, unplug the cable from the POE brick to the router, wait for 5 seconds, and then plug it back in.
After this, reboot the entire system, including the dish. This process can help reset any network issues and restore connectivity.
2. Separate the 2.4 GHz and 5.0 GHz bands.
Some computers may have issues with how the Starlink Wi-Fi works.
However, splitting the Wi-Fi bands has proven to be an effective solution.
You can resolve the issue by splitting your Starlink network into 2.4/5.0 GHz bands and connecting your PC to the 2.4 GHz.
Many users have reported success with this approach, which can also work for you.
How to separate the 2.4 GHz and 5.0 GHz bands
Open the Starlink app on your mobile device to access the settings for your Starlink network.
Navigate to the settings section within the Starlink application.
Find and select the name of your Starlink router within the settings menu.
Identify the option labeled “Split 2.4/5GHz Networks” within the router settings and proceed to click on it.
Your Wi-Fi network will be split into two channels by clicking this option.
One operates on the 5GHz frequency with faster data but a shorter range, and the other on the 2.4GHz frequency, providing slightly slower speeds but with a more extended range.